Privacy Policy

Last Updated: August 20, 2026

American Consumer Council (“ACC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, share, and safeguard information in connection with our website and services.

Information We Collect

We may collect:

  • Contact information (such as name, email address, and phone number)
  • Information provided by credit unions or other partner organizations, including non-public personal information (NPI) necessary to perform our services
  • Website usage data (such as IP address, browser type, and pages visited)

How We Use Information

We use the information we collect to:

  • Provide and improve our services
  • Communicate with you
  • Fulfill our contractual and legal obligations
  • Protect the security and integrity of our systems

GLBA and Non-Public Personal Information

When we receive non-public personal information from financial institutions such as credit unions, we handle that information in accordance with the Gramm-Leach-Bliley Act (GLBA) and applicable regulations. We implement administrative, technical, and physical safeguards designed to protect NPI against unauthorized access, use, or disclosure. Access to such information is limited to authorized personnel with a legitimate business need.

How We Protect Information

We maintain security measures consistent with industry standards, including encryption, access controls, multi-factor authentication, and secure storage practices.

Sharing of Information

We do not sell personal information. We may share information only:

  • With service providers who assist us in operating our services (under appropriate confidentiality and security agreements)
  • When required by law or legal process
  • With your consent

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze site usage, and enhance user experience. You can control cookies through your browser settings.

Disabling cookies may affect certain features of the website.

California Residents – CCPA/CPRA Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Correct inaccurate personal information
  • Opt-out of the sale or sharing of personal information (note: we do not sell personal information)
  • Limit the use and disclosure of sensitive personal information

To exercise these rights, please contact us at privacy@americanconsumercouncil.org. We will not discriminate against you for exercising your CCPA/CPRA rights.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law or regulation.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and regulatory requirements.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
privacy@americanconsumercouncil.org
American Consumer Council
www.americanconsumercouncil.org
PO Box 503016
San Diego, CA 92150-3016